Because we are a selling cannabis, we are required to verify that you are over the age of 19.

After you place your first order, before completing payment, you'll be required to verify that you are over the age of 19.

There are 2 ways you can verify your age:

  1. Age Verification with Inverite

  2. Age Verification with Email

You will only be required to complete this process once. Once age verification is complete, your first and last name will be locked.

*Canadian ID only - we cannot accept ID from other countries as this is an exclusively Canadian business.

Verify your age with Inverite

On the checkout page, select “ I will upload my ID document using Inverite Age Verify (fastest)” and fill in your billing information. Your shipping First Name and Last Name will be set automatically from the ID document that you upload.

When you have filled in the rest of the fields, press “ Place Order” to proceed to the Inverite verification page. Follow the instructions to upload the front and the rear of your ID document, and press “I Agree” to submit the documents for verification.

*Canadian ID only - we cannot accept ID from other countries as this is an exclusively Canadian business.

What forms of ID can I use with Inverite?

  • Driver's License

  • National ID Card

  • Passport

Troubleshooting Tips:

Make sure:

  • you're NOT using a webcam to take a photo.

  • your card is on a flat surface.

  • your card is horizontal (example).

  • your camera lens is clean.

  • your image doesn't have shadows.

  • your image is straight and clear.

  • your image is less than 5mb.

If the above doesn't work, just close the window, and email us at [email protected] with your order number and your ID document, and we will manually verify your ID document and approve your account.

For more information on Inverite, please visit their website:

Verify your age by Email

Email a copy of your government-issued ID document to: [email protected].

Please allow up to 24 hours, Monday to Friday, for the process to be completed. All emailed documents are stored on a secure server and are deleted from our side once your ID has been verified.

Accepted File Types: JPG, JPEG, PNG, PDF.

*Canadian ID only - we cannot accept ID from other countries as this is an exclusively Canadian business.

When submitting documentation, you may cover up any personal information we don't need to verify your age (ex: photo, address).

How does Budmail protect the privacy and security of my information when I submit an ID?

There are several ways that Budmail ensures the privacy and security of the documents that you send to us, depending on your verification method.

Age Verification by Inverite:

Inverite is our recommended verification method as it is fastest, and it provides the best security throughout the verification process.

All Inverite sessions are protected by end-to-end SSL, using a SHA-256 with RSA encryption. Customer ID data is securely stored at Inverite's PCI DSS 3.2 compliant facility, and encrypted at rest. The PCI DSS standards are the same ones used by banking networks to protect your information.

Age Verification by Email:

For email documents, the data is stored securely on our email server, which accepts encrypted SSL connections whenever possible.

Only team members who work on helping people with account issues can see the ID documents that are emailed to us. We delete all IDs 7 days after successful verification or within 7 days of their submission.

When submitting ID documents by email, you may cover up any personal information that we don't need to see (ex: address, photo, ID number).


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