What is Signature Required?

Signature required is an optional service that we can add to your parcel.

With signature required:
If nobody is home during delivery, the postman will leave a card and bring the item back to the nearest post office for pickup.

Without signature required:
If nobody is home during delivery, the postman may "safe-drop" the parcel; in other words, leave it at your door. Safe dropping is not ideal and usually puts your parcel at risk. Note that even without the signature option, the postman may opt to bring it to the nearest post office.

In our experience, adding the signature required option to outgoing parcels adds a layer of accountability and safety while your parcel is in transit. Also, upon delivery, the parcel will not be left unattended (for example, at your porch).

Who can sign and pick up my parcel?
At your address: Anyone living at your address can sign for the parcel.
At the post office: Anyone with valid ID showing your address can pick up the parcel.

How do I add/remove signature required?
This option is available to you at no extra charge. Just select "Yes" in the signature required area during checkout ( view screenshot).

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