What's the status of my order?

Finding your order status:

To view the status of your order, navigate to:

My Orders

OR

https://budmail.com/my-account/orders/

Order Statuses:

On-Hold
We're waiting for your payment, or we haven't processed your payment yet.

Age Verification: On Hold
Action Required. Your order is on hold pending receipt of your Age Verification document, or we haven't processed it yet.

Age Verified: Pending Payment
We're waiting for your payment, or we haven't processed your payment yet.

Processing / Ready to Print / Ready to Ship / Awaiting Shipment
Your order is in processing and being prepared for shipment.

Completed
Your order has been shipped.

Customer Service - Hold
Action Required. Your order is on hold while we wait for your reply.

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