You received my payment, when does my order ship?

If your payment is received before 12pm PST, Monday to Friday, your order will ship the following business day.

For example:

  • If we receive payment at 10:00am on Monday, your order will ship Tuesday morning.
  • If we receive payment at 3:00pm on Wednesday, your order will ship Friday morning.
  • If we receive payment at 11:00am on Friday, your order will ship Monday morning.

All times in the above examples are PST.

Nunavut members may experience slightly longer processing times.

Same day shipping for Gold & Platinum Status Members...

If your payment is received before 9am PST, Monday to Friday, your order will ship that afternoon.

Note: Orders sent same day will often not receive tracking updates until the following morning.  

However the tracking will reflect that the order shipped same day as promised. 

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